Financial & Insurance

  

Your treatment plan will include a breakdown of all applicable fees, and we will inform you of all costs before treatment is administered. Charges are payable at the time of treatment. For your convenience, we accept MasterCard, Visa, American Express and Discover. We also offer CareCredit as an outside financing source.

Additionally, we will submit all insurance claims for you. We will fully attempt to help you receive full insurance benefits; however, you are personally responsible for your account, and we encourage you to contact us if your policy has not paid within 30 days. The patient portion is due at the time of service. We are a Premier Provider for Delta Dental.

Non-Insured Patients

We request payment at time of service. If arrangements need to be made to help make your dentistry affordable, we offer the following options:

  • Cash, Check, Visa, MasterCard, Discover, American Express
  • Financing through CareCredit
  • 10% Pre-payment Cash discount on treatment plans exceeding $500.00

Insurance Patients

To avoid any misunderstanding, please know that we cannot guarantee that your insurance company will pay us anything. You are responsible for all charges incurred in our office. As a courtesy, we will be happy to assist you in recovering dental benefits from your insurance carrier. In order to bill your carrier, we request that you provide and/or understand the following:

  • Up to date information including name, address, phone, group numbers and a summary of benefits from your dental insurance carrier. This may require a phone call from you to your insurance company.
  • Estimated Patient Portion is due at time of service or choose option above.
  • We will bill insurance for services rendered and, if necessary, re-bill and appeal claim one time with appropriate X-rays and narratives.
  • If your insurance does not pay us within 60 days of our original billing, we request payment from you, in full, and we will reimburse you if and when your insurance company pays us.
  • Many insurance companies have a “Least Cost Alternative” clause. This affects the amount of dental benefit for such services as “white” fillings and needs to be discussed with the front desk prior to treatment.
  • If you have “dual” insurance, please know that we will no longer be responsible for billing your secondary carrier because of an increase in “Coordination of Benefits” clauses. We will provide you with the appropriate paperwork to help you seek reimbursement.